Kees Vos is an experienced Senior Advisor specializing in quality and training at Belastingdienst. Kees has a demonstrated history in various leadership roles within the insurance industry, including positions as Manager Service Center and Manager Verkoopondersteuning at ONVZ Zorgverzekeraar. In addition to expertise in Lean methodologies and project management, Kees holds several relevant degrees, including a Lean Black Belt and certifications in Scrum. Currently, Kees also runs a consultancy, V&S Support, focusing on customer contact center strategy and organizational change.
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