Johan Vandermierde is a seasoned usability expert currently working at Belfius since June 2017, specializing in end-to-end usability testing and user insights, with a strong focus on defining research objectives, conducting user interviews, and providing actionable business recommendations. Prior to this role, Johan gained valuable experience at ING Belgium, Harmony Group, and Wolters Kluwer, honing skills in usability and business analysis. With a Master's degree in Applied Economical Sciences from Hasselt University and a Bachelor's in Accountancy and Fiscality from Hogeschool PXL, Johan excels in building collaborative relationships with diverse stakeholders to drive customer-centric initiatives.
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