Tom Decroix is currently the Head of Re=Bel & Face project teams at Belfius, leading initiatives to enhance digital channels and customer engagement since 2024. Previously, Tom held various leadership roles at Belfius from 2016 to 2022, focusing on digital UX/UI and customer journey management. Earlier in their career, Tom worked at Dexia as a Business Expert and held several analytical positions. Tom obtained a Master’s degree in Handelswetenschappen from Hogeschool Gent in 2006.
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