Believ
Alice Boretti is a Customer Experience Executive at Believ since February 2023, previously serving as a Customer Service Team Lead and Supervisor at Zapp from May 2021 to January 2023. At Zapp, responsibilities included training agents, managing complaints, and evaluating team performance. Alice also worked briefly as a Customer Service Representative for The Motley Fool Limited in early 2021, handling customer inquiries and troubleshooting issues. Prior experience includes various roles in hospitality with DoubleTree by Hilton, where Alice advanced from Guest Service Agent to Guest Service Manager, demonstrating a strong focus on customer satisfaction and team management. Additional roles include Executive Lounge Hostess at The Waldorf Hilton and Ambassador at Lola Event Staffing, showcasing versatility in client-facing and leadership positions. Alice holds a Bachelor's degree in Modern Languages from Università degli Studi di Firenze and completed a High School Diploma at Liceo Scientifico "Carlo Livi."
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Believ
Believ, the trading name of Liberty Charge Limited, is an electric vehicle (EV) charge point operator (CPO) on a mission to deliver cleaner air for all. It installs, operates and maintains all speeds of publicly accessible charge points at zero cost to both public and business sectors. Believ uses 100% renewable energy as part of its overarching passion and commitment to minimising the effects of climate change. Believ is funded by Liberty Global Ventures and Zouk Capital, the manager of the HM Treasury-backed Charging Infrastructure Investment Fund (CIIF). Believ partners with sister company Virgin Media O2 in the deployment of charging infrastructure, enabling the installation of charge points at scale and pace throughout the UK. Believ is the trading name of Liberty Charge Limited incorporated in England and Wales with registered number 12231122 whose registered office is at Griffin House, 161 Hammersmith Road, London W6 8BS.