Ed Epps

Ed Epps is an experienced customer service professional with a diverse background in technical support and management. Currently serving as a Customer Service Engineer at Bell and Howell since February 2018, Ed previously held roles including Parts Manager at Washington County Tractor Inc and Customer Performance Manager at Bancsource, where leadership of a field service team supported clients across several states. Ed's career at Bell and Howell began in 2006 as a District Service Manager, overseeing field service operations in southeast Texas. Prior experience includes a Customer Solutions Manager position at Diebold and a long tenure of over two decades at Dictaphone Corporation, progressing from Customer Service Engineer to Area Service Manager. Ed's education includes training from the U.S. Air Force Institute of Technology and CompUSA Technical Training Center, complementing a robust technical and managerial skill set.