John Watson

Group President at Bell Canada

John leads Bell Customer Operations, Field Services and Data Engineering and AI teams as Group President, Customer Experience & AI.

Leveraging industry-leading investments in talent development, big data, analytics and machine learning, John is delivering an improved Bell residential and wireless customer experience. Through a centre of excellence, he is also leveraging artificial intelligence to provide additional support for programs across Bell.

A leader in organizational development, John has lectured on business strategy, customer experience, big data, marketing, leadership and talent development. He holds an MBA from the Schulich School at York University.

Location

Toronto, Canada

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