siham lemcelli

Siham Lemcelli is a senior manager in call center operations at Bell, bringing 16 years of experience in the telecom industry and unionized environments. Siham has led major digital transformations focused on cost optimization while building high-performing teams through motivational leadership. Proficient in identifying operational gaps and implementing solutions, Siham also actively engages in initiatives for women empowerment and leadership both within the company and in the wider community. Siham has held various managerial roles at Bell, focusing on quality assurance, partner management, and business process optimization. They hold multiple degrees, including a Bachelor’s in Interior Design and a Certificate in Organizational Leadership from HEC Montréal.