Stephen C. is currently a Project Manager for Customer Experience Artificial Intelligence (CXAI) at Bell, where they manage the development and implementation of AI/ML-powered solutions to enhance retail operations. Previously, they served as a Marketing Innovation Intern at Hershey Canada Inc. and have taken on various roles at Bell, including Manager of Customer Operations Strategy, where they executed AI strategy and received the quarterly Innovation and Excellence Award in Q4 2024. In addition to their professional experience, Stephen is currently pursuing a Bachelor of Commerce at Smith School of Business at Queen's University, maintaining a 4.0 GPA, and has also engaged in business school admissions coaching with Youthfully, achieving high customer satisfaction ratings.
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