Mark Sandefur is an accomplished Configuration Management Specialist at Bell Helicopter, with extensive experience in configuration management and customer account management across various companies. Previous roles include Configuration Analyst III at L-3 Communications, where technical support was provided for F-18 simulation projects, and Post Sales Customer Account Manager at ZTE, managing service channel relationships for wireless products. Additionally, significant contributions were made at Nokia Mobile Phones in various capacities, including managing reverse logistics and ensuring repair readiness. Sandefur began a professional career in configuration management at Rockwell Collins and has held various leadership positions since then, showcasing a strong background in managing technical data and customer support operations. Sandefur holds a Bachelor of Science degree in Industrial Technology - Manufacturing from the University of North Texas.
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