William Thayer completed a Bachelor's Degree in Business Technical Management in May 2017, achieving a 4.0 GPA. From 1986 to 2009, Thayer served as a Sr. Product Support Engineer at BHTI, providing technical support for Marine and Air Force helicopters. Thayer's extensive experience at Bell Helicopter Textron included roles such as TSS Black Belt focused on process improvement, Product Support Engineer addressing technical issues for military and commercial helicopters, and Production Flightline Supervisor overseeing mechanics to ensure contract delivery. Thayer also holds a certification in DMAIC/Lean Black Belt from Textron University.
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