Jonathan Cruse

Jonathan Cruse is an experienced IT professional currently serving as a Cross-Functional Manager at Bell Techlogix, Inc., since December 2022, where responsibilities include supporting various ITSM practices, managing SLAs, and creating training materials. Previously, as a ServiceNow and IT Service Management Consultant at Accenture, Jonathan specialized in process improvements for major clients within financial services and healthcare. Jonathan has also held senior consulting roles at Virtusa, focusing on ITSM and cloud implementations, along with experience in training and operational management in various roles, including corporate training positions in the restaurant industry. Jonathan holds a Bachelor's degree in Philosophy from Taylor University and a Certificate in Network Security from Indiana University Indianapolis.