Monica Herbon is a seasoned program and project manager with over 15 years of experience leading IT infrastructure project teams using both traditional PMI and agile methodologies, including Scrum and Kanban. Currently a Senior Program Manager at Belltech, Monica manages concurrent projects across Argentina and Uruguay, focusing on meeting client expectations and managing cross-functional teams. Previously, Monica held various key roles at IBM, Kyndryl, and Telefonica, where they achieved significant milestones, including the transformation of IT services and multiple award-winning quality initiatives. Monica holds a Master’s in Services Science and an MBA in International Business, alongside numerous certifications in project management and cloud technologies.
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