Haley Abbott

Haley Abbott is an experienced project manager and Salesforce program manager at Belmond, where employment began in May 2007. In the current role, Haley leads a team of Salesforce Admins to implement new projects and enhance the Salesforce ecosystem, focusing on optimizing efficiency to meet company goals. Previously, Haley served as Global Reservations Operations Manager, creating a global online resource tool for sales and reservations agents, and played a key role in training initiatives. Additional experience includes positions such as Implementation & Development Manager, Training & Operations Manager, Luxury Service Manager, and Luxury Service Coordinator, each contributing to improved training resources, operational efficiency, and customer service excellence. Haley also has a background in education, having taught English as a Second Language at Kid's College from August 2005 to March 2007. Haley holds a Bachelor of Arts in Corporate Communications from the College of Charleston.