Alex Malapitan

Alex Malapitan has extensive experience in IT support and service management, currently serving as Service Desk Lead at Ben Bridge Jeweler since December 2016. Responsibilities include resolving complex technical issues, providing end user support for remote technologies, and managing operational metrics for improvement. Prior roles include ERP Support Specialist at Ocean Beauty Seafoods, where support for Microsoft Dynamics AX was provided, and Support Technician II at Mattress Firm, offering technical assistance for POS applications. Early career experiences include technical support for health and fitness clubs and event coordination with the NBA’s Houston Rockets. Alex holds a Bachelor of Science in Information Systems Technology from the University of Houston.