Kate Robertson is an experienced leader in customer experience and success, currently serving in multiple leadership roles at Benchling since April 2022. With a strong background in customer engagement, Kate previously worked as a Customer Engagement Manager and Senior Customer Success Specialist at BICO, where major contributions included capturing customer success stories and fostering high-profile customer relationships. Earlier career roles at Analytica Laboratories encompassed diverse positions, including Market Development Specialist and Sample Reception Team Leader, where Kate demonstrated a commitment to team culture and procedural development. Additionally, an early role as a Gap Tutor at The Downs Preparatory School provided foundational tutoring experience. Kate holds a Bachelor of Science in Biomedical Sciences from The University of Auckland, acquired between 2012 and 2014.
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