Mark Swanson

Director IT Customer Relationship Management COE at TDS Telecommunications LLC

Mark Swanson has over 20 years of work experience in the IT industry. Mark is currently working at TDS Telecommunications LLC as the Director of IT Customer Relationship Management COE, a position they have held since September 2022. Prior to this role, Mark served as an IT Manager at TDS Telecommunications LLC from July 2015 to September 2022.

Before joining TDS Telecommunications LLC, Mark worked at Covance as an IT Manager for software development and support from January 2014 to March 2015. In this role, they oversaw a team of nine global employees, performed support and maintenance for multiple applications, and upgraded key applications to improve business value.

From January 2004 to December 2013, Mark held the position of Senior Developer/Technical Lead at Covance. Mark played a crucial role in developing software for key business initiatives and set technical directions for development teams. Additionally, they modernized the technology stack for software development.

Earlier in their career, Mark worked at McFarland State Bank as a Software Developer from January 2002 to December 2003. In this role, they designed and supported project solutions, developed an employee-scheduling platform, and created an application utilizing city records for bank promotions.

Mark Swanson completed their Bachelor of Science in Information Technology, with a focus on Computer Programming, from the University of Phoenix in 2015. Prior to that, they pursued Computer Science with a specialization in Computer Software Engineering from the University of Wisconsin-Whitewater between 2004 and 2006.

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