Steven Basiakos is an accomplished professional in customer success and client management, currently serving as the Director of Customer Success at BenefitFlow since December 2022, where the focus is on optimizing prospecting strategies for businesses using proprietary technology. Prior experience includes roles at Beam Benefits, where Steven held multiple positions including Senior Manager, Client Success, Sales Director, and Broker Success Manager, contributing to innovative dental and ancillary benefits solutions. Prior to Beam Benefits, Steven gained experience as an Account Coordinator and Account Specialist at CoverMyMeds, and as an Account Manager at OrangeBoy, Inc. Education qualifications include a Bachelor of Science in Sport and Fitness Administration/Management from the University of Cincinnati and a Master of Science in Sport and Fitness Administration/Management from Ohio Dominican University.
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