Julia Shand

Julia Shand has a diverse work experience spanning over several companies and roles. Their most recent position is with Benify, where they serve as the Head of Client Success - International since November 2021. Prior to that, they worked at Darwin as the Head of Client Success Operations from December 2018 to October 2021. In this role, they were responsible for managing C-suite relationships, cross-functional collaboration, and negotiating business-wide change.

Before joining Darwin, Julia worked at Thomsons Online Benefits from 2009 to 2018, holding various positions including Client Team Manager, Account Manager, and Associate. As a Client Team Manager, they effectively managed 10-15 Client Managers and played a pivotal role in achieving key departmental metrics. Additionally, they established the Client Management Team in the Cluj Romania Office. As an Account Manager, Julia collaborated with clients across multiple sectors, focusing on driving reward strategy and maximizing benefits spend value. In their role as an Associate, they gained experience in business development and sales support, working on new and existing business opportunities.

Prior to Thomsons Online Benefits, Julia worked at Mercury Appointments as a Recruitment Consultant. Their responsibilities included recruiting for management level roles, specializing in sectors such as sales & marketing and finance & accounting. Julia gained experience in various recruitment functions, including headhunting, candidate management, and business development.

Overall, Julia Shand has demonstrated their expertise in client success management, cross-functional collaboration, key metric achievement, recruitment, and sales support throughout their career.

Julia Shand completed their Bachelor of Science degree in Experimental Psychology from the University of Bristol from 2005 to 2008. Prior to that, they attended Oxford High School GDST, although specific years and degree information were not provided.