Nancy Lockard

Nancy Lockard currently serves as a Senior Claim Analyst at Berkadia, a position held since January 2021. Prior to this role, Nancy was a Claims Team Lead at Allstate Insurance from February 2019 to January 2021, where responsibilities included managing a team of processors and collaborating with the auto department on vendor payments. Nancy also held various positions at Allstate from 2010 to 2019, including Claims Agent Advocate, Unrepresented Casualty Adjuster, and Senior Claim Service Adjuster, focusing on complex coverage questions, customer complaint resolution, and high-volume claims management. Nancy holds a Bachelor of Science degree in Applied Psychology with a focus on Organizational Behavior from Albright College.