American Support
Matt Zemon, MSc, is an accomplished entrepreneur and executive with extensive experience in diverse leadership roles across various industries. Currently serving as the Executive Director at SP Community since June 2021, Matt focuses on cultivating spiritual growth and self-realization within a community framework. As the CEO and Founder of Bernard, established in October 2006, Matt leads a global operation specializing in subscriber management and customer service, billing over $340 million annually. Additional roles include serving as an investor at HAPPŸŸ, co-founding Psychable, and holding executive positions at LiveAnswer, Bulk TV & Internet, and The Original Canopy Tour. Educational credentials include a Doctor of Ministry from Pacific School of Religion and an MSc in Psychology and Neuroscience of Mental Health from King's College London.
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American Support
With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results. Bernard has six core competencies: 1. Inbound Care & Telesales 2. Outbound Telesales 3. Technical Support 4. CSG International 5. Billing Support 6. Customer Retention