Ingrid Lindberg is a pioneering leader in customer experience and health care innovation. As the founder of Chief Customer and co-founder of Sobrynth, they focus on transforming organizations and improving individual health journeys. Ingrid made history as the first Chief Customer Experience Officer in both the pharmaceutical and health care industries, creating impactful customer engagement strategies that earned numerous industry awards. With extensive experience at major companies including Cigna and Prime Therapeutics, Ingrid is recognized for designing consumer-centric service models and leading cultural change within organizations. Currently, Ingrid serves as an Entrepreneur in Residence at BETA and continues to influence the field through speaking engagements and consultancy work.
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