Filip Hoang

Filip Hoang has a diverse work experience spanning several roles and industries. Filip started their career at Bigpoint GmbH in 2012 as a Customer Service Operations Manager, where they handled customer requests and acted as a communication element between customers and the headquarters. In 2019, Filip worked as a Food and Beverage Assistant at Radisson Blu Resort & SPA, Malta Golden Sands before transitioning to the role of a Food and Beverage Attendant at InterContinental Hotels & Resorts. In 2020, they joined MallGroup as an IS Support Specialist Junior, focusing on IT sector application support and problem-solving. Filip later became an IS Support Specialist, showcasing their communication and problem-solving skills while managing bugs and incidents. Most recently, Filip joined Better Stack in 2022 as a Technical Support Engineer.

Filip Hoang has a diverse education history, starting with their graduate studies at the Secondary School of Law - Law Academy from 2012 to 2016. During this time, they pursued a degree in International Relations. Following that, from 2016 to 2018, they attended Erhvervsakademi Dania, where they obtained an AP Degree in Service, Hospitality and Tourism Management. Filip'seducational journey continued at UCL Erhvervsakademi og Professionshøjskole from 2018 to 2020, where they completed a Bachelor's degree in International Hospitality Management.

In addition to their formal education, Filip Hoang has also obtained certifications to enhance their skills. In July 2021, they completed "The Bits and Bytes of Computer Networking" course from Coursera. Similarly, in May 2021, they successfully completed the "Technical Support Fundamentals" course, also through Coursera.