Surabhi Singh is a seasoned Program Manager at Better.com, leading a team of eight customer success professionals since July 2019, with a focus on enhancing customer satisfaction and retention through innovative strategies. Prior to the management role, Surabhi served as a Team Lead and Analyst within the Real Estate Experience team, contributing to training initiatives and operational efficiency. Earlier experiences include internships at Lloyds Ventures, OYO, and Nocializer, where data management, marketing, and client engagement were key responsibilities. Surabhi holds a B.A. (HONS) in Economics from Delhi University and has a strong educational background in science from The Millennium School.
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