Stacey (Wilson) Freeman

Sr. Customer Experience Manager at BetterComp

Stacey (Wilson) Freeman has a diverse work experience spanning over two decades. Stacey is currently working as a Sr. Customer Experience Manager at BetterComp since January 2022. Prior to this, they worked at Totango as an Onboarding Manager from October 2020 to December 2021.

Stacey's longest tenure was at PayScale, Inc. where they held the position of Director, Implementation from April 2016 to April 2020. In this role, they provided leadership and oversight for the Implementation Life-cycle, managed a world-class Implementation Team, and developed processes and technology to impact client success.

Before PayScale, Inc., Stacey worked at MarketPay where they served as the Director, Implementation for a brief period in 2016. Stacey was responsible for managing the full cycle implementation process and coordinating various components for client projects. Additionally, they worked as a Senior Consultant at MarketPay for almost a decade. Their achievements during this time include successfully managing implementations for small domestic to Fortune 10 companies and driving product adoption.

Prior to MarketPay, Stacey worked at Lawson Software as a Business Consultant from August 2006 to August 2007. In this role, they supported technical and development groups, trained staff, and served as a subject matter expert for the sales teams.

Stacey's career started at Competency Assessment Solutions where they worked as the Director of Client Services from September 2004 to August 2006. Stacey managed client accounts, system implementation, and customer service while leading the strategic direction of application design and product enhancements. Additionally, they provided sales support and developed presentations.

Before that, Stacey served as a Compensation Consultant at Fauquier Hospital from September 2003 to September 2004, where they managed compensation and performance management programs and implemented changes to improve retention and recruitment.

Lastly, Stacey worked at Inova Health System as a Comp Consultant/ HR Strategic Alignment Consultant from November 2000 to September 2003.

Stacey (Wilson) Freeman's education history includes a Bachelor's degree from the University of Georgia - Franklin College of Arts and Sciences. The specific field of study for this degree is unknown. Additionally, Stacey attended WSHS, although no degree or field of study information is provided for this institution.

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Previous companies

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Timeline

  • Sr. Customer Experience Manager

    January, 2022 - present