Jenne B. is an experienced professional in operations and client success, currently serving as Team Lead for Service Success at BetterHelp since March 2022, and previously as a Member Success Advocate. Jenne B. held the position of Director of Community Support and Loyalty at Hopper for a short tenure in 2021 and was the Director of Operations at CreatorIQ from 2019 to 2020, where significant improvements in client experience and training programs were achieved. Prior roles include Senior Manager of Business Operations at West Corporation, Project Manager at Nasdaq, and Project Manager at Marketwired, where substantial client migrations and training initiatives were successfully executed. Jenne B. began the career as Senior Editor and progressed through various roles in editorial and client care, demonstrating strong leadership and project management skills throughout the career. Jenne B. received a Bachelor of Science degree from Wake Forest University between 1995 and 1999.
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