Johnnie Cormier

Member Success Advocate - Technical Support at BetterHelp

Johnnie Cormier is an experienced professional in customer support and technical assistance, currently serving as a Member Success Advocate for BetterHelp since April 2023. Prior roles include Customer Support Representative at Ingenio from February 2021 to November 2022, and customer service positions at Gap Inc. and OpenSky, demonstrating a strong background in client relations and support. Johnnie also has experience in quality assurance, having worked as a Quality Assurance Engineer at Work Truck Solutions and held various QA positions at OpenSky from June 2015 to January 2020. Earlier experience includes a role at 11 Main, where responsibilities involved assisting shoppers and shop owners with order processing, inventory management, and technical issues, managing over 300 shop owner accounts. Educational background includes studies at Mississippi University for Women from 2004 to 2006.

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BetterHelp

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BetterHelp is an online counseling platform that connects its members to licensed therapists.