Christina Herrin is an accomplished Customer Experience Strategist at Symetra, where tenure began in March 2014, driving initiatives through extensive research and analysis to enhance customer and employee experiences. Previous roles at Symetra include managing the National RFP Team to process over 18,000 RFPs annually, leading a regional team, and supporting sales executives as a Regional RFP Specialist. In March 2024, Christina expanded expertise as a BetterUp Certified Coach, focusing on personal growth and transformation for members. Earlier experience at Sun Life Financial involved streamlining operations to support sales representatives. Christina holds a Master's degree in Organizational Leadership from Lewis University and a Bachelor of Science in Business Management from the University of Phoenix.
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