Samantha S.

Samantha S. has extensive experience in customer support and technical operations, currently serving as the Technical Lead in Customer Support Operations at BetterUp since January 2022. Prior to this role, Samantha held various positions at Capital Insurance Group from June 2018 to January 2022, including Technical Support Supervisor, Agency Technical Support - Tier 2, and Technical Support Technician - Tier 1. Earlier experience includes working at OptimumCX Customer Experience Solutions in multiple capacities such as Customer Experience Specialist and Technical Support Engineer. Samantha holds a Bachelor of Arts in Psychology from UC Irvine and has also pursued education at Truckee Meadows Community College.