Alma Jenks is an experienced professional in publishing and technical support, currently serving as the Pubdesk Release Manager at Beyondsoft since April 2017, focusing on Microsoft documentation. Previous roles include Service Desk Tech 2 at Apex Systems, providing support for various Microsoft products, and similar positions at LG Consulting and Populus Group, where documentation management and troubleshooting were key responsibilities. Alma has also contributed as a Lab Engineer and Software Test Engineer for Microsoft, gaining expertise in testing and administrative support for Windows Phone and Internet Explorer. A background in farm work and early education in drafting further underscores a diverse skill set, complemented by ongoing studies at Bellevue College.
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