Johny Jean Pierre

Johny Jean Pierre is an experienced IT professional currently serving as a Desktop Support specialist at Beyondsoft, where responsibilities include managing users and groups via Intune and Azure for virtual desktop creation. Prior to this role, Johny worked as a Desktop Support Specialist at SHIFT Communications, providing support for Mac and Windows systems, managing SharePoint configurations, and overseeing Active Directory and communication tools such as Cisco IP phones, Zoom, and WebEx. Experience also includes a position as a Help Desk Specialist at Oxfam America, where management of webinars and user groups through Active Directory was key, and earlier roles at Robert Half involved various IT consulting assignments, including help desk support and network administration. Johny began the career as a Wireless Consultant at Diamond Wireless, focused on customer service and mobile phone enablement. Currently pursuing a degree in Cyber Security at Southern New Hampshire University, Johny also holds an Associate's degree in Computer Network Systems from ITT Technical Institute.