Chris Lantz is an experienced Technical Support Manager at BeyondTrust since December 2015, where responsibilities include managing team culture and addressing customer escalations. Lantz has held various technical support roles, including Lead Technical Support Engineer and Technical Escalations Engineer, providing in-depth issue analysis and creating knowledge base articles to enhance customer support. Prior to BeyondTrust, Lantz worked at Home Hardware Stores Limited and the Chignecto-Central Regional School Board, providing technical support and expertise across various technologies. Previous experience also includes significant technical roles at BlackBerry, handling support for enterprise customers and training peers, as well as IT positions at Minus Basin Pulp and Power, The REDspace, and Convergys, focusing on network maintenance and troubleshooting. Lantz holds an education from Nova Scotia Community College.
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