Craig Malone has extensive experience in technical support and management, currently serving as a Senior Technical Support Manager at BeyondTrust since November 2017, where responsibilities include software application support for a leading PAM and IAM solution, focusing on Active Directory and networking issues. Prior to this role, Craig held various technical support positions at Concorde IT Group, Pell Frischmann, Town Centre Securities PLC, and RM Education, gaining expertise in software support, network support, and IT equipment management. Craig holds an HND in Computing from Leeds Beckett University, completed in 2010.
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