Gloria Boudreau has extensive experience in technical support and systems administration, currently serving as a Knowledge Admin Manager at BeyondTrust since February 2021, with previous roles including Knowledge Administrator and Senior Technical Support Engineer. Prior to BeyondTrust, Gloria worked at One Identity for 15 years specializing in Identity Management and security as a Senior Technical Support Engineer. Additional experience includes serving as a Network/System Administrator at NovaLIS Technologies, where key projects involved upgrading network infrastructure and implementing a help desk, as well as providing system administration and support in various roles at Citizenship & Immigration. Gloria holds a degree from Cape Breton University and certificates in Unix fundamentals and Cisco Routing and VOIP from Dalhousie University.
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