Michael Bennington possesses extensive experience in technical support and escalation management, currently serving as the Technical Escalations Manager at BeyondTrust since January 2013. Previous roles at BeyondTrust include Lead Technical Escalation Engineer, Team Lead for VMS Technical Support, Senior Technical Support Engineer, and Technical Support Engineer. Prior to BeyondTrust, Michael worked at Quest Software from July 2009 to January 2013, holding positions as Senior Technical Support Engineer and Technical Support Engineer. Michael began a career in quality control as a Quality Control Technician at Columbia Chemical from 2003 to 2009. The educational background includes an Associate of Science degree in Computer Networking Systems from ITT Technical Institute-Strongsville (2007-2009) and an Associate of Science degree in Computer Maintenance and Electronics Engineering from Lorain County Community College (1995-2000).
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