Shayne Chapman is an experienced Information Security Engineer at BeyondTrust since February 2015, with a strong focus on vulnerability management and penetration testing. Previous roles include Technical Escalation Engineer and Sr. Technical Support Engineer, where responsibilities involved validating vulnerability assessments and providing customer support for security-related issues. Shayne's earlier career includes positions at NTT DATA Americas, BlackBerry, and Convergys, focusing on technical support, troubleshooting, and customer interactions in fast-paced environments. Expertise spans network security, enterprise mobile device management, and mentoring within technical support teams.
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