Mike LaMark is a Customer Experience Executive with over 15 years of experience in customer success, service, and support. Currently serving as the Vice President of Customer Experience at BFC Software, Mike previously managed customer success and support teams at Logiwa WMS and held various leadership positions at Oracle, including Senior Director of CPQ Global Product Support. Mike’s accomplishments include improving retention rates, enhancing customer communications, and significantly increasing positive reviews through innovative support structures. With a Bachelor’s Degree in Business Administration from DePaul University, Mike is dedicated to driving exceptional customer outcomes and satisfaction.
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