Miles O'Connell has a diverse background spanning various roles and industries, with a strong focus on client service and relationship management in the insurance sector. Currently serving as a Client Service Representative for Healthcare, Life Sciences & Cannabis at BFL CANADA since November 2025, Miles previously worked as a Commercial Lines CSR at Zensurance after obtaining a RIBO Level 1 Broker License across multiple Canadian provinces. Prior experience includes a notable tenure at VUBIQUITY in positions such as Client Success and Relationship Manager, Operations Coordinator, and Quality Assurance Technician. Miles also contributed to the documentary film industry, taking on roles as a decision maker for the Directors Guild of Canada and Hot Docs, as well as serving as a videographer and production assistant at various production companies. Educational qualifications include a diploma in Broadcasting from Canadore College and RIBO Level 1 Broker Licensing from the Insurance Institute of Canada.
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