John Scott

John Scott is an experienced manager and programme manager with a strong background in transformation and operational excellence across various industries, including finance, energy, and consulting. Currently serving as a Manager at BFY Group since February 2024, John previously held the role of Programme Manager at Capital One from January 2022 to August 2023, where responsibilities included overseeing compliance and delivery progress related to the FCA Consumer Duty regulation. Prior experience includes significant contributions as a Management Consultant at Accenture, focusing on debt strategies and operational improvements for major energy suppliers, and as a Resource & Performance Manager at E.ON UK, leading resource allocation across multiple contact centers. John holds a BSc in Economics and Political Science from The University of Birmingham and a Postgraduate Diploma in Applied Business Management from the University of Warwick.