Shaun Munro

Shaun Munro is a seasoned reporting and change management professional with over 20 years of experience in operational roles focused on customer experience. Currently serving as the Performance & Reporting Manager at BGIS, Shaun has previously held positions such as Manager, Operations Analytics & Benchmarking at Sydney Metro and Business Readiness Analyst at Endeavour Energy. Shaun's expertise includes reporting and analysis, project management, and workforce planning, complemented by a degree in Health Information Management from the University of Sydney. Throughout their career, Shaun has demonstrated a strong customer focus and meticulous attention to detail, optimizing processes for increased efficiency.