BGL Group digitally distributes insurance and financial products.

Insurance

BGL Group

The Peterborough office focuses on enhancing customer experience, quality compliance, and managing supplier relationships.

Peterborough

Mark Bailie

Jeremy Marsden

Dominic Platt

Katherine Chung

Iñaki Echave

Debbie Hewitt

Ian Leech

The Customer Experience Team at BGL Group is dedicated to enhancing client satisfaction through exceptional service and support. They manage customer interactions, ensure quality service delivery, and gather feedback to improve product offerings. Comprising specialists from various roles, this team focuses on creating a seamless and positive experience for all customers engaging with BGL's insurance and financial products.

Customer Experience Team

This department focuses on managing and enhancing customer interactions and satisfaction.

Customer Experience

This department provides essential support services to enhance organizational efficiency and productivity.

Administrative Support

This department oversees the coordination of operational activities and program management to ensure efficiency and effectiveness in product delivery.

Operations Management

This department focuses on establishing and managing strategic partnerships to drive business growth and collaboration.

Partnerships Department

The Product and Development Team at BGL Group is responsible for designing, developing, and enhancing digital insurance and financial products. This multidisciplinary team collaborates to analyze data, implement innovative technologies, and ensure seamless integration across platforms, ultimately aiming to improve customer experience and drive product growth. Their expertise spans software engineering, data analysis, and product management, enabling the team to deliver high-quality, user-centric solutions.

BGL Group

Org chart

Board & advisors

Teams

Customer Experience Team

Customer Experience

Administrative Support

Operations Management

Partnerships Department

Product and Development Team

Offices

BGL Group

Org chart

Board & advisors

Teams

Customer Experience Team

Customer Experience

Administrative Support

Operations Management

Partnerships Department

Product and Development Team

Offices

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