Thomas Hinds

Thomas Hinds is a Service Desk Manager at BGSF since April 2023, with extensive experience in IT service management. Previously, Thomas served as Team Lead for Infrastructure and Operations - Service Desk at Encova Insurance from February 2014 to February 2023, where responsibilities included leading a team of eleven across multiple locations, managing a high-volume contact center, and overseeing various IT service management processes. Other notable roles include Information Technology Associate at BrickStreet Mutual Insurance, recognized as Employee of the Month and Employee of the Year in 2016, and Advanced Repair Agent at Geek Squad. Thomas holds a Bachelor of Science degree in Business Administration and Management from West Virginia State University.