Jacqui Young is an accomplished Principal Program Manager at BHP Billiton since March 2017, with extensive experience in project management and business analysis spanning several industries. Concurrently, Jacqui has held a position as Project Manager / Business Analyst at Racing & Wagering WA since July 2008, leading the delivery of the Wagering Products Portfolio and successfully managing nearly 20 projects using Agile methodologies. Key achievements include the implementation of a Customer Relationship Management strategy, the development of the TABtouch mobile wagering platform, and enhancements to various wagering systems to improve user experience. Prior experience includes strategic roles at JP Morgan Chase as Vice President, where Jacqui established client technical relationships, and in earlier positions as a Systems Analyst at various firms, demonstrating a strong foundation in systems analysis and project management. Jacqui holds a Bachelor of Science degree in Computer Science from the University of Durban, South Africa.
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