Frederico Sacca

Frederico Sacca has extensive experience in technical support and customer service, currently serving as an Analista de suporte computacional at BHS since June 2021. In this role, Frederico focuses on analyzing and implementing definitive solutions for support tickets, managing security policies within Microsoft 365, and providing technical troubleshooting for Office 365 resources. Prior experience includes roles in customer success, technical support, and various sales positions, enhancing skills in client interaction, inventory management, and data analysis. Frederico is pursuing a degree in Information Systems at PUC Minas, expected to be completed in 2024.