Danny Pham is an experienced Business System Analyst currently employed at BIC since August 2015, where responsibilities include providing end-user support for various ERP tools, managing the SAP Help Desk, and facilitating training and testing processes. Previous experience includes a role as an SAP Test Analyst at Victoria University, performing manual testing and generating data for SAP modules, as well as serving as a Junior Software Engineer at iGene Sdn Bhd, focusing on web development and testing. Danny holds a Master's degree in Business Administration and ERP Systems from Victoria University, a Bachelor's degree in Computing and Information Systems from The University of Nottingham Malaysia Campus, and a Diploma in Computer Studies from Singapore Informatics & Business Management Education.
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