Felipe Castro

Felipe Castro is a highly skilled IT professional with extensive experience in technical support and IT asset management. Currently serving as a Senior IT End User Support Technician at BIC, Felipe provides high-touch support to C-suite executives, ensuring optimal device uptime and system performance. Prior experience includes roles as a Sales Engineer at Zorus, where demonstrations and technical support for cybersecurity solutions were provided, and as a Senior IT Asset Management Analyst at Indeed.com, focusing on hardware procurement and management. Felipe has also held IT support roles in various organizations, including Finn Dixon & Herling LLP, Rumsey Hall School, Brunswick School, and Apple, showcasing expertise in system administration, user support, and IT infrastructure management. Felipe holds a background in Sales Development from SalesOrg.io and has a degree from CT State Norwalk.