Stanislava Molnarova

Stanislava Molnarova is an experienced professional in customer excellence and supply chain management, currently serving as the Customer Excellence Performance Manager for Europe at BIC since April 2017. In this role, Stanislava leads performance management activities focusing on key metrics such as OTIF, claims, penalties, and cost-to-serve, while also designing KPIs and developing performance dashboards using Power BI. Prior to this position, Stanislava held various roles at GEFCO Slovakia, including Supply&Deliver Performance Manager and Logistics Support Coordinator for Eastern Europe, contributing to transport coordination and performance management. Earlier career experience includes working at SkyEurope Airlines as a Customer Service Agent, where communication with both domestic and international customers was emphasized. Stanislava holds a Bachelor's Degree from Vysoká škola ekonómie a manažmentu v Bratislave, completed in 2011.