Anthony O. is an experienced Operations Manager at BICS since July 2023, with a strong background in customer service and sales leadership roles. Currently serving as a Customer Service Team Lead at Scicom MSC Berhad - ASUS ANZ, Anthony effectively manages a team of 22 tech support specialists while also holding a position as a Sales Supervisor at BAFCO Asia Sales Sdn Bhd and a Technical Advisor at BAFCO Asia. Previous roles include a Team Leader/Assistant Manager at Scicom MSC Berhad and email administration at Education Malaysia Global Services. Anthony O. holds a B.Eng (Hons) in Electrical and Electronics Engineering from the University of East London, which complements extensive professional experience in technical support, sales strategies, and customer satisfaction enhancement.
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