Benoît Cachbach has extensive work experience in various roles within the telecommunications industry. Benoît began their career at Proximus in 2001 as a Product Management Assistant, where they supported product management activities. From 2003 to 2004, they served as a Business Intelligence Assistant, where they developed commercial operational reporting and provided support for sales and trading bonus calculation automation.
In 2005, Benoît moved to BICS and took on the role of Numbering Plan and Data Administration Assistant. Benoît led a project team for bilateral contracts data migration into the billing system and provided advice and analysis on the compatibility of technical, financial, and commercial aspects of the contracts.
From 2006 to 2013, Benoît worked as a Reference Data Analyst at BICS. Benoît managed projects related to the implementation of new products in financial IT systems and played a key role in designing new versions of the billing system. Benoît also contributed to database development and reporting.
In 2013, Benoît transitioned to the role of Reference Data Expert at BICS. Benoît continued to manage projects for new product implementation and supervised new product launches within the Finance department. Benoît also supported the implementation of corrective actions for invoicing issues.
In 2014, Benoît was promoted to the position of International Billing Manager at BICS. Benoît led the Billing & Collection department, overseeing onsite and offshore billing teams. Benoît implemented a new organization by outsourcing activities and restructuring onsite operations. Benoît also represented BICS within the Global Settlements Carrier Group.
Lastly, from 2018 to 2022, Benoît served as the Financial Customer Operations Manager at BICS. Benoît led the Financial Customer Operations department, supervising and coaching finance operations teams. Benoît managed global financial agreements for key accounts and spearheaded digitalization projects.
Throughout their career, Benoît has demonstrated strong leadership, project management, and strategic planning skills, contributing to the growth and success of the organizations they have worked for.
Benoît Cachbach completed their Bachelor's degree in Accounting and Data Processing Bachelor from HELMo in the period between 1998 and 2001. Additionally, they have obtained certifications in AGILE, Business Objects Designer, Coaching in Business Environment, and ITIL, although no information is provided regarding the institutions or the specific dates of obtaining these certifications.
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