Simone Alves is an experienced professional in the IT and telecommunications sectors, currently serving as a Service Delivery Manager at BICS since March 2025 and as the owner of COMVC Consult, which specializes in IT and telecommunication consulting services. Prior roles include Sales Manager and Presales Engineer at AGT Networks, focusing on account and project management for the Brazil region, and various positions at Syniverse, including Client Manager and Manager of Customer Operations, where Simone oversaw international roaming testing across multiple countries. Simone's earlier experience encompasses roles at JDSU do Brasil, TIM Brasil, and Embratel, contributing to network quality analysis and support. Academic credentials include an MBA in High Performance Sales, Negotiation, and Results from Pontifícia Universidade Católica do Rio Grande do Sul, alongside a Bachelor's degree in Management Information Systems.
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