Ellis Durden is an experienced Infrastructure Engineer currently working at Biffa since July 2022. In this role, Ellis serves as the System Administrator for Biffa’s ServiceNow HR Service Delivery platform and Dayforce HCM platform, and previously held the position of IT Service Desk Analyst, focusing on logging and resolving IT incidents and providing remote support for critical systems like Microsoft 365. Prior to Biffa, Ellis was an IT Infrastructure Engineer at Redsquid from August 2021 to July 2022, managing IT infrastructures for SMEs, including systems such as Active Directory, Exchange Server, and their cloud-based equivalents. Education was completed at Lord Williams’s School Thame.
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